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15. Why is public relations different to other promotional activities? Activities designed to build relationships with stakeholders Some definitions “the craft of the projection of the personality of an organisation” Haywood “the organised two-way communications...

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14. How does Facebook know that you are interested in a product or service? By using things such as your age, location, page likes, app use, and even data from the mobile websites you browse, Facebook profiles you into categories that advertisers can then use to...

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12. What is guerilla marketing? And buzz marketing? Buzz marketing is a viral marketing technique focused on maximizing the word-of-mouth potential of a campaign or product. These strategies can spur conversations among consumers’ family and friends or...

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11. What is a stakeholder? In the official CIM course book – Stakeholder Marketing, stakeholders are defined as: ‘Those persons and organisations that have an interest in the strategy of the organisation. Stakeholders normally include shareholders, customers,...